Performance 績效

Potential 潛能

Developing a Communicative Culture

Course Code: 
DCC

Upon completion of the workshop, participants will be able to:

  • create a boundless communication environment to facilitate information flows
  • open up to ideas and suggestions; have passion and enthusiasm to articulate and explain Company policies and directions; motivate and inspire through communication
  • establish rapport easily and build effective long-term relationships with major customers, key players and stakeholders within and outside the Company
  • initiate, develop and maintain contacts with a wide variety of people and across organizations
Course Content: 
  • Why a communicative culture is needed and its role in an organization?
  • Developing communication channels with the Company
  • Elements of influential communication
  • Exerting your influence on a personal level through communication
  • Content of high-impact communication
  • Projecting a presence that attracts the right kind of attention and builds commitment
  • Communicating change consistently and effectively
    • Establishing rapport with stakeholders
    • Using powerful language
  • Mastering high-impact questioning and listening skills
  • Giving constructive feedback
  • Tuning-in and cultivating productive relationships
Duration: 
1 day