Performance 績效

Potential 潛能

Delegation Skills

Course Code: 

Upon completion of the workshop, participants will be able to:

  • understand the importance of delegation
  • identify the type of work to be delegated and to who
  • understand the quality control during the delegation process
  • know how to guide and motivate others to handle tasks with specific objectives
Course Content: 
  • Why delegation?
  • What to delegate and why?
  • Whom to delegate and why?
  • Communicating expectations
  • Managing resistance of taking up responsibilities
  • Giving constructive and developmental feedback
  • Quality control
1 day