Delegation Skills
Course Code:
DS
Upon completion of the workshop, participants will be able to:
- understand the importance of delegation
- identify the type of work to be delegated and to who
- understand the quality control during the delegation process
- know how to guide and motivate others to handle tasks with specific objectives
Course Content:
- Why delegation?
- What to delegate and why?
- Whom to delegate and why?
- Communicating expectations
- Managing resistance of taking up responsibilities
- Giving constructive and developmental feedback
- Quality control
Duration:
1 day