Performance 績效

Potential 潛能

Determining Interaction Strategy

Course Code: 

Upon completion of the workshop, participants will be able to:

  • describe the four basic thinking styles of individuals
  • gain understanding of own thinking style
  • value others’ different thinking style and work preferences
  • capitalize on conflicting styles for more effective interaction
  • learn the strategies for dealing with people with different behavioural patterns
Course Content: 
  1. Know Yourself, Know Each Other
    • Personal Assessment
    • Whole Brain Model
    • Understanding your brain quadrants - 4’F’s
    • Characteristics of 4 quadrants
    • ‘Turn you on’ activities
  2. Recognize the types of conflicting styles: Covert and Overt
    • Passive
    • Passive Aggressive
    • Aggressive
    • Assertive
  3. Adopt 4 different interaction strategies
    • Avoid
    • Accommodate
    • Advocate
    • Collaboration
1 day