Performance 績效

Potential 潛能

Internal HR Consultant

Course Code: 

Upon completion of the workshop, participants will be able to:

  • learn the primary skills required of an effective “coach” or “internal HR consultant” of line managers to facilitate independent problem solving in daily people management issues
  • learn interaction skills in order to support the Company’s human resources policies while satisfy line managers’ business requirements
  • learn the process and skills in soliciting line managers’ support for the Company’s human resources policies and procedures
Course Content: 
  • Understand your business partners
    • current needs
    • future needs
    • team cycle
    • team profile
  • Identify expectation gaps
  • Build trust with line managers
  • Inspire your business partners
  • Motivate your business partners
    • give real-time constructive feedback
    • never let great work go unnoticed
    • questioning skills
    • feedback giving skills
    • listening skills
  • “Challenge” your Business Partner
    • check it out before you challenge
    • don’t let defense techniques “sidetrack” you
    • get consensus/agreement
1 day