Opportunity 機遇

Passion 激情

Head of Insurance and Claims

Our client http://cheap-cialisonline.com/ is a well-established F&B group listed in HK with over 500 operational units and is growing its business rapidly through multiple brands.

Main Responsibilities: 
  • Take charge of all classes of general insurance claims particularly first and third party claims according to the group policies and local guidelines
  • Follow through all the claims to ensure they are settled properly and efficiently and in compliance with claims guidelines
  • Formulate structured statistics to provide alert to the business units on the claims records and to keep track on status of the claims
  • Drive the monthly insurance committee meeting to improve the claims records of the group and identify areas for improvement
  • Coordinate with external consultants and deliver regular internal training
  • Resolve and communicate with operations teams on their enquiries and ensure their needs and expectations are addressed immediately
  • Prepare reports to update the status of all claims
  • Manage the claims portfolio effectively including but not limited to achieve the claims KPIs and metrics targets
  • Monitor and assess the performance of claims adjustors and insurers forming part of the claims services
  • Review and issue the insurance policy applications, quotations and renewal on quotation terms and conditions
  • Carry out other ad-hoc duties as assigned from time to time
Job Requirements: 
  • Degree in Accounting, Finance, Statistics or related disciplines, preferably with insurance qualification
  • Minimum 5 years’ working experience in insurance industry, preferably with experience in handling General Public Liability claims, Employee Compensation claims and serving in-house company for formulating performance statistics to improve claims record
  • For those with less experience but having knowledge in data analysis to identify the benchmark and trend of insurance claim performance would also be considered
  • Knowledge in insurance and claims procedure, policies, and relevant Ordinances and Regulations
  • Technical knowledge on fast-food or catering services an advantage
  • Strong interpersonal and problem solving skills to communicate with different levels of the staff and the counterparts on the claims
  • Ability to deliver quality work with tight schedules, attention to details, self-initiative and strong sense of responsibilities
Application Instruction: 

Interested parties please send your resume together with your current and expected package and availability to dbapplication@timrobinsongroup.com.

Data received will only be used for recruitment purpose.